We ship Australia wide via Australia Post for the flat rate of $15. All packages are tracked via Australia Post. We package our items securely to ensure they arrive to you in the same condition they leave our store.
ESTIMATED DELIVERY TIME
Depending on you location within Australia, items can take between 1 day and in excess of a week to arrive. If your item hasn't arrived after a week, please contact the store to check the package's status.
PRE-ORDERING AND RE-ORDERING ITEMS THAT ARE OUT OF STOCK
Please follow the links on the main menu of our homepage. SHIPPING THIS WEEK will list all the items due for release weekly. Please note, many of these items may be sold out before arrival. To avoid disappointment, please follow the link to PREVIEWS WORLD. This site lists upcoming items due for release and offers you the chance to secure an and item for order. Alternatively, please check out our previews album on Facebook.
We are currently working on the pre-order and re-order section of our webstore. If you see an item on the store you're interested in and it's out of stock please email us at firstname.lastname@example.org or call on (03) 8614 3700. Pre-order books will have an estimated arrival date listed on PREVIEWS WORLD. Please contact us for further details.
We offer exchange on goods that arrive damaged, either through the post of through faults caused in manufacturing. The exchange entitles the buyer to a replacement copy of the same item purchased. If a replacement is not available from our supplier, a store credit will be provided. Replacement items can take 2 weeks to arrive from our supplier. Please contact us immediately if you have an issue with your order. We do not offer a refund or exchange for change of mind.
SINGLE ISSUES AND STANDING ORDERS
Currently we do not have our range of single issues listed on the web store, however we do have a large range of single issue titles available through in store which we offer as an additional mail order service. If you're interested in starting a standing order with us please email at email@example.com or call on (03) 8614 3700.